Privacy Policy

Last updated: [22/03/2023]

HKS International (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal information:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment details (processed securely by third-party payment providers)

  • Order history and purchase details

  • IP address, browser type, and device information

  • Cookies and website usage data

2. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders

  • Manage payments and refunds

  • Communicate with you about your orders or enquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing communications (only where you have given consent)

  • Prevent fraud and maintain security

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Performance of a contract (to fulfil your order)

  • Legal obligation (e.g., accounting and tax records)

  • Legitimate interests (business improvement, fraud prevention)

  • Consent (for marketing communications)

4. How We Store and Protect Your Data

We implement appropriate technical and organisational security measures to protect your data against unauthorised access, loss, misuse, or alteration.

Your data is stored securely and only accessible to authorised personnel.

5. Sharing Your Information

We may share your data with trusted third parties, including:

  • Payment processors

  • Delivery and courier services

  • IT and hosting providers

  • Accounting and legal service providers

These third parties are required to handle your data securely and in accordance with data protection laws.

We do not sell your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

HKS International
Email: info@hksinternational.co.uk
Telephone: +44 20 8040 4707